Careers

Who are Winsor Bishop

Renowned for one of the finest watch portfolios in the country we continually strive to bring the very best brands and some of the most exclusive timepieces around to Norfolk.Winsor Bishop is widely respected by the trade and public alike as one the leading independent jewellers in the country. Winsor Bishop cannot be rivalled by any other jeweller in the region for service, quality and expertise.

Vision

To be the most trusted and respected independent jeweller in the country by exceeding expectations at every opportunity.

Mission Statement

Winsor Bishop is committed to providing outstanding value and the highest levels of excellence, both in the products we supply and the service that we offer.

Fantastic Brands We Stock

Here is a small selection of the fantastic brands we stock.

Our Culture

At Winsor Bishop we have a unique culture that supports and empowers our colleagues to reach their full potential and achieve the best they can, whilst also ensuring we deliver a five-star customer experience. This culture is formed from the interrelationship between six fundamental elements of our business: Pride | Excellence | Communication |Knowledgeable | Integrity | Consistency | Innovation.

Current Positions

Winsor Bishop - Luxury Sales Consultant - Cambridge

Winsor Bishop, is regarded as the leading Luxury Jewellers in East Anglia, and we are excited to be recruiting for Sales Consultants to support our businesses future development. We are looking for individuals who thrives in a customer focused environment, who are naturally talented sales people and those who are passionate about growing themselves and the business.

Sales

• To greet, serve and advise customers giving the highest standard of customer service at all times.
• Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopping style approach to sales.
• To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
• To introduce add-on sales and achieve maximum sales potential in line with individual and store targets.
• To know personal and store sales targets and sales information on a daily and weekly basis.

Operations

• To ensure that the store operates in accordance with the Company administration systems and procedures to minimise losses.
• To be conversant with selling systems, cash and credit and exchange procedures.
• To maintain the highest standards of housekeeping and retail standards within the store
• To carry out any additional duties as directed by the management team.

People skills

• To be an effective and participating team member.
• To be a flexible, adaptable and highly committed individual.

Ideal Profile

• Enthusiastic, Passionate, Respectful, Creative and Driven
• Attention to detail
• Excellent communicator
• Smart appearance that represents the image of the Company
• Appreciation for the luxury goods
• Knowledge of selling techniques
• Demonstration of own initiative

Based in the historical centre of Cambridge with flexible working hours to cover the store which trades over 7 days a week . We offer competitive salaries, outstanding bonus structure and an opportunity to be part of a high achieving team.

To apply please submit your CV and cover letter to [email protected]

Winsor Bishop - Assistant Manager - Cambridge

Role Summary: To assist the General Manager in maximising the sales and profitability of the Winsor Bishop Cambridge store, growing and developing the business and the Customers experience.

Key Accountabilities:

• To deputise the General Manager’s absence, leading the team to deliver exceptional customer service and to deliver and exceed sales targets
• To take specific responsibility for day to day management and the development of the sales team:
• Planning, designing, conducting, coordinating and recording all aspects of team training and development including product knowledge, sales training, customer service training, health and safety training and personal development
• Ensuring each team member has an up to date personal development plan centred around their key technical knowledge and the company’s values
• Ongoing coaching in all aspects of team performance
• Ensuring policies and procedures are adhered to, managing day to day team issues
• Ensuring correct payroll information is fed through to the finance team
• Liaising with the Retail Coordinator to ensure that employee files are up to date with the relevant information
• Implement, maintain and contribute to store policies and procedures
• Implement and provide feedback on marketing and promotional activities and intelligence on competitor activities
• Provide exceptional levels of customer service, leading from the front and acting as a role model for team members, actively ensuring the use of the CRM system
• Maintain a healthy, safe and clean work environment
• Contribute to setting objectives and sales targets for team members
• Provide feedback on stock ranges
• Develop and present reports as requested by the General Manager or Senior Management team

Key Competencies:

• Commercial and profit focused
• Strong people manager
• Excellent communicator – both written and oral skills
• Customer focused
• Highly planned and organised
• High personal standards
• Highly literate, numerate and analytical
• Strong implementation skills
• Strong interest in training and development and HR
• Evaluative and objective
• Team focussed

Education, Skills and Experience:

• Educated to at least ‘A’ level standard
• Experienced people manager with demonstrable skills in developing others and producing training materials
• Experienced in managing and delivering the highest standards of customer service
• Personable, charming, confident, well presented,
• Interested in fashion & trends
• Experience in a key management role within a similar business – fashion / FMCG / leisure / retail / entertainment

Based in the historical centre of Cambridge with flexible working hours to cover the store which trades over 7 days a week . We offer competitive salaries, outstanding bonus structure and an opportunity to be part of a high achieving team.

To apply please submit your CV and cover letter to [email protected]