We Are Open! Call us on 01603 620 638 or for more information Click here.

COVID-19 Update

THIS PAGE IS REGULARLY UPDATED

We are delighted to announce that from Wednesday 2nd of December our showroom will be reopening!

Store Hours 

Monday - Friday 10am - 6pm 

Saturday 10am - 7pm 

Sunday 10am - 4pm 

 

Appointment booking is advised due to the volume of enquiries we have, but not necessary. To make an appointment please click here or call 01603 620 638.

Things may look slightly different in-store as we work hard to follow the latest government guidelines to ensure the safety of our team and customers. We will however strive to deliver the very best Winsor Bishop experience for your visit.

Contact our team directly here. 

 

Last Update 5th November 2020

 

A Message From Sophie Fulford, Managing Director

In accordance with government policy, the Winsor Bishop showroom will be closed to the public from today. We have good news, our team remains available to you and as a private, family owned business, we really hope that we can help you with Christmas Gifting in this very difficult year.

 

Extended Hours

We have extended our hours so that our Customer Service Team is available to you 8am – 9pm 7 days a week, offering Live Chat, e-enquiries, WhatsApp and virtual appointments. We are here, to support you from the comfort of your own home and we offer next day delivery.

 

Private Appointments

Our showroom will be available for private appointments, for the collection of watches and jewellery. We have worked very hard to provide a COVID free environment, including decontamination spray treatment to create a Touch Safe Zone for the safety of all. Please confirm your preferred time and we will send confirmation by e-mail alongside further instructions prior to arrival.

 

Finance

All products are available via 0% finance – please just ask us, and we will demonstrate monthly pricing.

 

Aftersales Remains Open

Our Rolex authorised and jewellery workshop remains open, and our Watchmakers are continuing.

 

Extended Returns

We want you to gift, without any worries. We have extended our returns policy through to 7th January 2021 to allow you plenty of time.

 

How to reach us

Email                  [email protected]shop.co.uk

Virtual                Zoom / Teams / Live Chat / Whats App

Phone                 (+44) 1603 620638

With my very best wishes to you all,

Last Update 3rd August

We are now entering our 6th week of successful trading post lockdown. As the store becomes busier we have needed to bring back additional members of our team to help support. From 1st August we will return to trading 6 days a week and will be extending our opening hours.

 

Monday 10am - 5pm

Tuesday 10am - 5pm

Wednesday 10am - 5pm

Thursday 10am - 5pm

Friday 10am - 5pm

Saturday 10am - 5pm

Sunday CLOSED

 

Through limiting the people we allow instore at any one time we are able to control the environment. All our staff wear the necessary PPE and gloves at all times when handling products. We have perspex screens positioned at each service desk along with hand sanitiser and bottled water.

Book an appointment to visit using our form or schedule a virtual consultation with one of our experts from the comfort of your own home here.

 

  

 

Last Update 8th June

Store Reopening 16th June

Following on from our update below we are currently implementing new procedures to fully comply with regulations for our planned opening on Tuesday 16th June.

We will be limiting the number of customers in store. To avoid disappointment we are encouraging everyone to make an appointment before visiting. Alternatively if you would prefer to shop from the comfort of your own home you can schedule a contactless virtual appointment at a time convenient to you to discuss your enquiry.

Store opening hours:
Monday closed
Tuesday 10-3
Wednesday 10-3
Thursday 10-3
Friday 10-3
Saturday 10-3
Sunday closed

Below is a guide for what to expect when visiting. As always our customer service team are available to discuss any enquiry by phone 01603 620638 or email [email protected]

Last Update 1st June

We are currently working alongside the guidelines and advice provided by the UK Government and Public Health England to ensure the safety and well being of all when our store aims to reopen, on 16th June.

We are introducing a number of measures to help protect both our customers and our staff.

These are:

Limiting the number of customers in our store at any one time. To ensure our team can help you in the safest most efficient way we will be limiting the number of customers in store and encouraging customers to book appointments to avoid disappointment. We are also offering our new contactless virtual appointment service for anyone who wishes to shop from home.

In line with the Government’s guidance on social distancing, we will be implementing a 2m rule which will be clearly marked and easy to follow throughout the store, with navigational floor markers.

As well as strict regular cleaning regimes we have increased our sanitisation stations available for all to use.

Protective screens will be positioned where necessary and customers will be offered safety equipment to wear, if they wish.

Whilst we are working hard behind the scenes to reopen the store our dedicated online customer service team are available to assist you from the comfort of your home.

As always our online store is open and we have extended our returns policy to 30 days after the store reopens.

We have introduced new ways to shop through our contactless virtual appointments. Allowing you to access 1-1 personal service from the comfort of your home. Our team are available to help with any questions and a in house model can be available if requested to show how the item fits.

All products purchased from us will arrived beautifully gift wrapped with our free express delivery service.

0% finance is available on most products to help spread there cost of your purchase.

 

We will keep you update with our opening plan and look forward to welcoming you back in store soon.

Thank you for your continued support,

The Winsor Bishop Family.

Last Update 4th May

Store Closure

The store remains closed in line with government guidelines, however we are working hard behind the scenes on our reopen plan. The top priority remains to be the health and safety of our customers, colleagues and community. Therefore, we are working on a new structure ad operation that will adhere to all government regulation with social distancing and using every available safety precaution. These will include tabletop screen, hand sanitising stations and a cleaning procedure which will be implanted in between all customers.

We will keep you update with any opening plans and look forward to welcoming you back in store soon.

Thank you for your continued support,

The Winsor Bishop Family.

 

Last Update 14th April

The health and safety of our customers, colleagues and communities is our top priority. As a result of the current Covid-19 developments and the recent government announcement, we've decided to close our store until further notice.

We'll be keeping you updated on the world of Winsor Bishop through our social media channels, email newsletters and our online store which will remain open for business.

Our dedicated Online Customer Service Team are available as usual [email protected]shop.co.uk to advise with any online purchases or general queries you may have.

We thank you for your continued support and from our family to yours, we hope you remain safe and wish you well, and we will look forward to seeing you all soon.

Thank you for your continued support.

The Winsor Bishop Family

 

OUR STORE

Our store is now closed until further notice.

GETTING IN CONTACT

If you would like to make an enquiry, please contact us by email and we will respond promptly.

[email protected]

Telephone 01603 620638

ONLINE STORE

You can continue to shop at winsorbishop.co.uk

DELIVERY

Our team will provide you with a shipping confirmation email upon despatch of your order, this will provide you with a tracking number that will keep you updated on progress.

Please email here for estimated delivery times [email protected]

CLICK & COLLECT

Unfortunately, we cannot provide this service due to the temporary closure of our store.

Our website remains operational and open for business. If you have any queries, please do not hesitate to contact us via email [email protected]

SERVICE DEPARTMENT

Unfortunately, our Service Department is now closed.

If you have any queries, please do not hesitate to contact us via email [email protected]

SPECIAL ORDERS

If you have a special order that you have been advised has arrived or is pending, please contact us [email protected]

RETURNS

We completely understand it may take a little longer for you to be able to return items to us at this time.  We would kindly request that you contact to advise of any pending return. A member of our team will advise you on how to return your item.  This will ensure the item is securely received and your money refunded as quickly as possible.