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We understand the importance of your engagement ring purchase and how important the element of surprise is in your gifting, so if you do not know the ring size of the person you are purchasing the ring for please select "I don't know" when proceeding with the purchase and we will produce your ring to a standard size (L-M).
Once the ring has been presented, if the size is incorrect, please contact us and we will help you to determine the best course of action.
If your purchase is not confidential, there are a number of alternatives to finding the correct finger size:
* Please note: Any manual method of determining the size such as measuring the circumference of the finger may result in inaccuracies. Please read our resizing policy for the costs of resizing a ring.
All our rings can be resized for free within 30 days of purchase. If you do not know the engagement ring size, please leave the ring size as “I Don't Know”, and we will make the ring a standard ring size (between L – M). Once you have received the ring and can determine the correct size, you can send it back to us for your complimentary resize within 30 days of purchase.
The terms of resize outside of the 30 days returns policy depends on the selected product and full terms and conditions can be found here.
01603 620 638
Mon, Tues, Weds, Fri: 9:00am - 5:00pm
Thurs: 9:00am - 8pm
Sat: 9:00am - 6:00pm, Sun: 10:30am - 4:30pm
CLOSED - Boxing Day, New Years Eve, New Years Day.
01223 675 400
Mon, Tues, Thurs, Fri: 9:00am - 6:00pm
Wed: 9:00am - 7:00pm
Sat: 10:00am - 7:00pm, Sun: 11:00am - 5:00pm
CLOSED - Boxing Day, New Years Day.
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